Restaurant Ordering System

The main challenges included:

• Building a real-time order management system for multiple branches
• Integrating secure online payments with multiple gateways
• Designing a smooth and responsive experience for both mobile and desktop users
• Supporting delivery tracking with live status updates

We followed an agile, customer-first development strategy:

1. Conducted user research with restaurant owners, staff, and customers
2. Designed interactive prototypes to ensure a seamless ordering experience
3. Developed a robust multi-branch architecture with real-time order syncing
4. Integrated delivery tracking via Google Maps API
5. Implemented secure payment flows supporting credit cards, wallets, and cash on delivery

The system was built using:

• Expo React Native for a dynamic and responsive frontend (web and mobile)
• TypeScript for maintainable and scalable development
• Node.js & Express for backend APIs
• MongoDB for managing restaurant menus, orders, and customer data
• Stripe & PayPal for secure online payment processing
• WebSockets for real-time order status updates
• Google Maps API for delivery tracking and distance calculation

The platform achieved excellent results after launch:

• 35% increase in online orders within the first month
• Reduced in-house order processing time by 50%
• Enabled real-time tracking for over 1,200 daily deliveries
• Positive feedback from 92% of customers and restaurant staff

This project highlights our expertise in developing scalable, real-time, and customer-friendly food ordering solutions.

We are currently working with the client on Phase 2, which includes loyalty programs, AI-powered recommendations, and integration with food delivery partners.